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गोपनीयता नीति

Privacy Policy

How DharmPandit collects, uses, and protects your personal information.

Contents

📅 Last Updated: 30 May 2026
📍 Applicable in India
🔒 DPDP Act 2023 Compliant

Our Commitment: DharmPandit respects your privacy. We collect only what we need to connect you with verified Pandit Ji’s and will never sell your personal information to third parties.

1

Information We Collect

When you use DharmPandit to book a Pandit Ji or inquire about our services, we may collect the following types of information:

Personal Information

  • Full name, mobile number, and email address
  • City, locality, or full delivery address for pooja samagri
  • Preferred pooja date, time, and language
  • Birth details (name, nakshatra) when required for muhurat calculation

Usage Information

  • Browser type, device type, and IP address
  • Pages visited, time spent, and links clicked on our website
  • Referral source (search engine, social media, direct visit)

Communication Records

  • WhatsApp messages and call logs related to bookings
  • Feedback and reviews you submit after a pooja
2

How We Use Your Data

We use the information you provide solely to deliver our services and improve your experience:

  • To match you with a suitable verified Pandit Ji in your area
  • To confirm your booking, muhurat, and samagri requirements
  • To send booking confirmations and reminders via WhatsApp or SMS
  • To calculate an auspicious muhurat based on your details
  • To send service updates, new pooja announcements, and offers (with your consent)
  • To improve our platform and resolve technical issues
3

Data Sharing

DharmPandit does not sell, rent, or trade your personal information. We share data only in limited circumstances:

  • With Pandit Ji: Your name, contact number, city, and pooja details are shared with the assigned Pandit Ji to facilitate the service.
  • With Samagri Partners: If you choose the all-inclusive package, your delivery address is shared with our trusted samagri suppliers.
  • Legal Compliance: We may disclose information when required by Indian law, court order, or government authority.
  • Business Transfer: In case of merger or acquisition, your data may be transferred to the new entity under the same privacy terms.
4

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our platform.

  • Essential Cookies: Required for the website to function (session management, booking form state)
  • Analytics Cookies: Google Analytics to understand page traffic and user behaviour (anonymized)
  • Marketing Cookies: Used to show relevant ads on platforms like Google and Meta (you can opt out)

You can disable cookies in your browser settings. Note that disabling essential cookies may affect booking functionality.

5

Data Security

We implement industry-standard measures to protect your data from unauthorized access, loss, or disclosure:

  • SSL/TLS encryption for all data transmitted through our website
  • Access controls limiting who within our team can view your data
  • Regular security audits of our systems and third-party vendors
  • Secure deletion of data no longer required for service delivery

Note: No online platform can guarantee 100% security. We encourage you not to share sensitive financial information over WhatsApp beyond what is necessary for booking confirmation.

6

Your Rights

Under India’s Digital Personal Data Protection Act (DPDP) 2023, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for marketing communications at any time
  • Nominate a representative to exercise these rights on your behalf

To exercise any of these rights, email us at info@dharmpandit.com. We will respond within 30 days.

7

Children's Privacy

DharmPandit does not knowingly collect personal information from children under 18 years of age. Our services are intended for adults booking poojas on behalf of their families. If a child’s birth details are needed for Naamkaran or Mundan, this information is provided by the parent or guardian and is treated with extra care.

8

Third-Party Links

Our website may contain links to external sites (e.g. payment gateways, social media). DharmPandit is not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before submitting any personal information.

9

Changes to This Policy

We may update this Privacy Policy from time to time as our services evolve or laws change. The updated policy will be published on this page with a revised “Last Updated” date. Continued use of our services after any changes constitutes your acceptance of the revised policy.

10

Contact Us

For any privacy-related concerns, questions, or requests, please contact our Data Officer:

Have a Privacy Question?

Our team responds within 24 hours in Hindi and English.

Contact Us